Get the full picture of store-level feedback - all in one place.
Easily access and review all user feedback collected across your locations. The centralised overview helps you understand where feedback is coming from, how much is being shared, and what it might indicate. Spot recurring patterns, distinguish between individual opinions and broader trends, and draw meaningful conclusions to optimise your music experience on site.
Keep track of what’s playing - and what’s been played.
Easily view the current soundtrack in all locations along with a detailed playback history, including previously played tracks and selected playlists (where applicable). If questions come up about the music on site, the timeline gives full transparency: Which title played when - and where? All just a few clicks away.
Stay on top of performance and connectivity.
The Fleet Dashboard gives you instant visibility into each player’s current status. If something’s not working as expected, you can quickly pinpoint whether it’s a connectivity issue, a device-related hiccup, or something else entirely - so you can act fast and keep the music going.
Hey, if you need further support from us, don't hesitate to get in touch.
Contact us at helpdesk@heardis.com, we're happy to help.